Privacy Policy

Last Updated: January 2025

Introduction

HexaPath ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, AI divination services, and e-commerce platform (the "Service"). By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information in connection with the Service, including:

  • Personal Information: This includes information that can be used to identify you directly or indirectly. Examples include:
    • Contact Information: Your name, email address, postal address, and phone number when you register an account, make a purchase, or contact us.
    • Payment Information: Details necessary to process payments, such as credit card numbers and billing addresses. This information is processed by secure third-party payment processors (e.g., Stripe) and we do not store sensitive payment card details on our servers.
    • Account Information: Your username, password (hashed), and other details related to your account profile.
  • Divination Inputs and History: Questions, thoughts, or other information you provide for AI interpretation, as well as the results of your divination sessions. This data is used to provide the divination service and to improve the accuracy and relevance of future interpretations.
  • Usage Data: Information about how you access and use the Service, including:
    • Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
    • Device Information: Information about the device you use to access the Service, including hardware model, operating system and version, unique device identifiers, and mobile network information.
    • Interaction Data: Information about your interactions with the Service, such as features used, content viewed, and time spent on pages.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. For more details, please see our "Cookies and Tracking Technologies" section below.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Service: To operate, maintain, and provide all features of the Service, including processing transactions, delivering products, and performing AI divination.
  • To Improve and Personalize the Service: To understand and analyze how you use our Service and to develop new products, services, features, and functionality. This includes personalizing your experience and providing tailored content and recommendations.
  • To Communicate with You: To send you transactional emails (e.g., order confirmations, password resets), service-related announcements, and, with your consent, marketing communications about new features, products, and offers.
  • For Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
  • For Security and Fraud Prevention: To protect the security and integrity of our Service, prevent fraud, and enforce our Terms of Service.
  • For Analytics and Research: To monitor and analyze usage trends and activities in connection with the Service, and for research and statistical purposes.
  • To Comply with Legal Obligations: To meet our legal and regulatory requirements, respond to legal requests, and protect our rights and the rights of others.

3. Sharing Your Information

We do not sell your Personal Information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing (e.g., Stripe), shipping, email delivery, hosting, data analysis, and customer support. These service providers are authorized to use your Personal Information only as necessary to provide these services to us.
  • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, or (iv) protect against legal liability.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your Personal Information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Analytics Cookies: We use Analytics Cookies to understand how our Service is used.

5. Data Security

The security of your data is important to us. We implement reasonable and appropriate technical and organizational measures designed to protect your Personal Information from accidental loss, unauthorized access, use, alteration, and disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access: You have the right to request copies of your Personal Information.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your Personal Information, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your Personal Information, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: You also have the right to withdraw your consent at any time where HexaPath relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at privacy@yijingai.com.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

8. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.